Total quality measurement in the oil industry

This book shows the value of using measures, with practical advice on, and examples of, implementing them specifically in the oil and petrochemicals industries, and is based on the relevant experiences and investigations of the authors. Strongly oil industry focused, it is, however, expected that the lessons will be applicable to many other industries. Like a 'cook-book', there are a number of recipes to be tried and tested. Those most palatable to a particular organisation are likely to be the ones repeated most often. It is particularly relevant to those organizations who are trying to establish management by fact rather than opinion. Written primarily for managers at all levels in the oil and petrochemical industry, both technical and non-technical, this book is also a source of information for all those in academic and research institutions studying this industry in particular, and quality issues in general.